What is "WebRTC" used for in 3CX?

WebRTC, which stands for Web Real-Time Communication, is a technology that allows audio, video, and data sharing between browser clients without the need for additional plugins or software. In the context of 3CX, it is primarily utilized to facilitate voice and video calling directly from web browsers. This means that users can make and receive calls through their web browsers, providing flexibility and convenience without requiring a dedicated app or desktop client. This capability enhances user experience, especially in scenarios where users are working remotely or need to connect quickly without installing any additional software. Through WebRTC, 3CX ensures seamless communication solutions integrated with web-based environments.