What is the function of presence in 3CX?

The function of presence in 3CX is to display the availability status of users. This feature enables team members to see who is available, busy, away, or offline, which facilitates efficient communication and helps in making informed decisions regarding calling and messaging. Presence status can dynamically change based on the user’s activity, allowing colleagues to gauge the best times to reach out to someone, thereby enhancing collaboration and reducing interruptions.

In contrast, the other options address different functionalities that are not associated with presence. Recording communications is a separate feature that deals with logging calls and interactions for record-keeping or quality assurance. Blocking calls during busy hours pertains to call management settings rather than user availability. Updating user settings automatically is unrelated to the concept of presence and involves configuration settings rather than real-time status updating.