What is a Softphone in 3CX?

A Softphone in 3CX refers to a software application designed for making voice calls over the internet. This technology allows users to make and receive calls using their computer or mobile device without the need for traditional telephony hardware. The Softphone typically integrates with the 3CX system, enabling users to benefit from features like voicemail, call transfers, and conferencing, just as they would with a physical phone.

By relying on internet connectivity instead of conventional telephone lines, Softphones provide flexibility and convenience. Users can make calls from anywhere with an internet connection, which is particularly advantageous in today's mobile and remote working environments. The ability to use a Softphone allows organizations to reduce costs associated with traditional phone systems and enhance communication efficiency.

This option accurately describes the functionality and purpose of a Softphone within the 3CX ecosystem. In contrast, the other choices refer to different types of communication devices that do not encompass the software nature and capabilities of a Softphone.