What do system prompts enhance in the 3CX experience?

System prompts play a crucial role in enhancing caller interaction within the 3CX experience. These prompts provide essential guidance to callers, ensuring they understand the options available to them during a call. For example, when a caller reaches an automated menu, system prompts clearly articulate the choices they can make, leading to a smoother and more intuitive navigation experience. This direct communication helps reduce confusion and allows for quicker resolution of the caller's needs, ultimately improving satisfaction and efficiency during their interaction with the system.

The other options relate to different aspects of system functionality. User interface design is focused on how users visually interact with software applications, rather than the direct communication with callers. Resetting passwords and creating user accounts fall under administrative tasks rather than enhancing the active engagement of callers with the system. System prompts specifically address how callers interact with the 3CX system, making clarity and ease of use paramount in enhancing their experience.