What do licenses in 3CX dictate?

Licenses in 3CX primarily dictate the number of simultaneous calls that the system can handle and the availability of certain features. This means that when a business acquires a 3CX license, they are essentially purchasing the right to handle a specified maximum number of concurrent calls at any given time, which directly influences the capacity of their communication system. Additionally, the type of license also determines which features are included—some licenses may offer advanced functionalities that others do not, thus influencing the overall capabilities of the 3CX system within the organization.

The other options do not accurately reflect the role of licenses in 3CX. For instance, while hardware compatibility might be relevant, licenses do not specifically dictate hardware types. Geographical coverage is not a function of the license but is more about the service's deployment. Finally, licenses do not limit the total duration of calls; instead, they focus on the concurrent connections allowed, while the duration is typically defined by service provider terms.