How does 3CX handle emergency calls?

Prepare for the 3CX Academy Basic Certification Exam. Utilize flashcards and multiple choice questions, each offering hints and explanations. Gear up for success!

3CX handles emergency calls by routing them to designated emergency services while also providing the caller's location information. This capability is crucial because it ensures that responders have the essential details needed for timely assistance. When a user dials an emergency number, the system recognizes this and connects the call to the appropriate emergency services. Additionally, it transmits location information automatically, allowing emergency personnel to understand where the caller is situated, even if the caller can't provide that information. This function is fundamental to maintaining safety and ensuring that help arrives quickly and efficiently during critical situations.

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