How do you enable call forwarding in 3CX?

Prepare for the 3CX Academy Basic Certification Exam. Utilize flashcards and multiple choice questions, each offering hints and explanations. Gear up for success!

Enabling call forwarding in 3CX is efficiently carried out through the settings menu of the 3CX Management Console. This method provides a centralized interface where administrators can manage all aspects of the phone system, including forwarding settings.

The Management Console allows for detailed configuration options, such as setting specific forwarding rules based on different conditions like time of day or the user's availability status. It also enables adjustments for individual extensions or system-wide settings, making it a comprehensive tool for managing call behaviors.

Other options, while they might offer some functionalities, do not provide the full suite of capabilities necessary to set up call forwarding comprehensively. The phone setup menu could offer limited options specific to the device and might not reflect all forwarding scenarios, while the mobile application could simplify access, it typically does not provide administrative settings. Contacting the support team, on the other hand, would not be necessary for an action that can be completed directly within the Management Console, making it less practical for everyday users looking for efficiency.

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