How can Welcome Emails be sent out in 3CX?

The correct approach to sending Welcome Emails in 3CX is through the "Send Welcome Email" button located in the "Phones" node of the Management console. This feature is designed to streamline the process of notifying users about their new phone configuration, providing them with essential information, such as how to access their accounts and configure their devices.

Using the Management console for this task not only automates the email sending process but also ensures that the emails are sent in a consistent format, maintaining a professional appearance for your organization. This method directly integrates with the 3CX system, allowing for easy management and tracking of sent communications to users.

Other methods, such as manually sending emails or using the API, may not leverage the integrated capabilities of 3CX or can introduce potential for errors and inconsistencies. Configuring SMTP settings is necessary for email functionality in 3CX, but it does not directly facilitate the sending of Welcome Emails without utilizing the specific feature within the system.