Can calls be diverted based on the time of day in 3CX?

In 3CX, calls can indeed be diverted based on the time of day using time profiles. This functionality allows businesses to set specific rules for how calls should be handled during different times, enhancing flexibility and efficiency in call management. For instance, a company can configure its system to direct calls to a voicemail during after-hours or route them to specific teams based on whether it’s during office hours or outside of them.

Time profiles enable administrators to create tailored call routing scenarios based on business hours, holidays, or other significant periods, allowing for seamless communication management. By leveraging this feature, organizations can ensure that incoming calls are handled appropriately, providing a better customer experience while optimizing their operational workflows.